There’s a wisecrack about getting someone’s name right that ends with, “Call me whatever you want, but just don’t call me late for dinner.” Were it only such a light matter...
A strong case for optimism if you work in long-term care
By
James M. Berklan
Jun 09, 2023
Something funny happened at the Vision Centre Symposium Thursday in Chicago. Extreme optimism.
‘The Best Days’ — a best read
By
James M. Berklan
Apr 02, 2014
Where to start when discussing Jean Rene Champion’s engrossing memoir is a difficult question, rivaled only by the struggle of where to stop. His self-published “The Best Days of My Life: Memories...
CMS ‘interested’ in patient satisfaction scores for nursing homes
By
James M. Berklan
Jan 22, 2020
Federal regulators say that nursing homes could eventually come to see patient satisfaction scores included in Five Star Quality Ratings and on the Nursing Home Compare website.
Nursing homes laying it on the line over arbitration
By
James M. Berklan
Oct 20, 2016
You think there are a lot of negative headlines about providers getting sued now? Just watch the floodgates open if arbitration clauses aren’t allowed.
Nurse’s heroics go viral (and she’s one of us!)
By
James M. Berklan
May 02, 2019
Tiffany Lehman did long-term care nurses everywhere proud last week when she saved a baby’s life while in flight. This week, the rest of the world is finding out more.
Quality pursuit taken to a new level
By
James M. Berklan
Nov 08, 2006
Providers join critics in coalition to show they can improve over the next two years.
