It’s a rare facility that doesn’t promise job prospects stability, a chance to grow and a supportive work environment. But what happens when an employee feels such promises are merely lip service?
Why the new ‘Best Workplaces in Aging Services’ list matters so much
By
James M. Berklan
Nov 09, 2017
Providers around the country should share the enthusiasm for Fortune magazine’s new “Best Workplaces in Aging Services” list. All of them will benefit from the good vibes the list will...
Why the New York Times’ ‘hatchet job’ shows better days are coming to long-term care
By
John O'Connor
Aug 26, 2014
A pall hangs over this sector at the moment, thanks to the New York Times.
Beyond the 403-page elephant in the room
By
James M. Berklan
Jul 15, 2015
Civics class was in full session Monday, when long-term care providers received a summer reading assignment that should keep them busy — and anxiety-ridden — for many days to come. But, hey, at least...
Is your skilled care organization ready for some good news?
By
John O'Connor
Jun 11, 2018
If I’m going to be truthful about my Catholic school education, many of the lessons remain less memorable than the nuns who delivered them.
A freeze then a burn?
By
James M. Berklan
Mar 24, 2011
News that nursing home ratings are going to be frozen on the federal website for consumer research drew a lot of interest from providers this week. And it should have.
Operators need to start asking a fundamental question: How they gonna pay?
By
John O'Connor
Feb 02, 2015
Conventional wisdom tells us that many existing options will not cut it as more discriminating customers arrive in long-term care. But maybe it’s also time for operators to start giving more thought...
Evaluating California’s dual eligible program
By
Elizabeth Newman
Jun 17, 2016
I’m not a person with particularly complex healthcare needs. That said, over the course of my life, I’ve seen a series of crummy physicians, ranging from those with a poor bedside manner who...
McCain is the cat’s meow, pet owners say
By
Liza Berger
Jul 08, 2008
Stop the presses. Some startling poll findings emerged this week: Pet owners favor John McCain over Barack Obama. Gasp! Could it be true? Indeed. Animal proprietors prefer McCain to Obama 42% to 37%, according...
This ‘crackdown’ should really melt your cheese
By
John O'Connor
Oct 05, 2015
Can someone please tell me exactly what “melty cheese” is? The product exists in commercials but is apparently not to be found elsewhere. And as far as I can tell, no state regulators are cracking...