We were all in on the scheme and didn’t even know it
By
James M. Berklan
Apr 06, 2015
The recent past came rushing up other day, and it wound up whisking all of us onto the set of some fast-paced, financial mayhem-filled movie. Yes, you were there, too — though like me, you might not...
Long-term care has better commenters
By
Elizabeth Newman
Jan 29, 2015
Part of the job for anyone who writes is the potential for receiving nasty comments. In some cases, this can lead to big problems.
Quality soars in long-term care
Aug 20, 2014
Much like a parent raising a child — a topic on my mind this week as I send my oldest son to college — dedicated advocates have long encouraged long-term care providers to do the best they can. This...
Speaking the right language when taking care of old people (oops!)
By
James M. Berklan
Feb 26, 2014
As someone who considers words so central to his existence, both personally and professionally, I suppose it’s only natural I was sucked into this. Call me a willing victim.
Gravity wins — again
By
Gary Tetz
Jan 11, 2018
If there’s one thing I’ve learned, it’s that everything happens for a reason. In my case, life’s challenges are apparently meted out by the gods for the sole purpose of entertaining...
4 strategies for increasing ownership in your team
By
Dennis McIntee
Mar 15, 2017
It’s possible to create your work dream team instead of settling for a drama team. Here are four quick mindsets you can incorporate today to get the drama out of your team and help them take a new...
Four strategies for the busy lifestyle director
By
Amy Johnson
Jul 11, 2016
Lifestyle directors work tirelessly to ensure activities are booked and run smoothly, residents are active and engaged, family member requests and concerns are addressed, and juggling a variety of administrative...
Recruiters: Friends or foes?
By
Leslee Lacey
Nov 04, 2015
Recruiters are required to be very clear and honest about the requirements and benefits for the available position.
Skintegrity is all about putting it into action
By
Martie Moore
Apr 20, 2015
When I reflect back on my practice, skin health was not my highest priority. I focused on heart, lungs, kidneys and the vital organs. I missed asking different types of questions. I allowed myself to have...
Conversations nursing home management should not have via emails
By
Howard Kurman
Jun 09, 2014
There have been countless nursing home managers, supervisors, and even HR executives, who have committed impolitic comments about employees in email messages. Those comments often become evidence in cases...