Is ‘person-centered care coordinator’ the next must-have staff member?
By
Tim Mullaney
Apr 22, 2014
Long-term care operators take note: You soon could fail residents, anger family members, increase survey deficiencies, drop Nursing Home Compare stars and lose money unless you hire a Coordinator of Coordinators.
Make a resolution to use email better
By
Sharon A. Johnson
Dec 29, 2017
Think about SBAR. Situation, background, assessment, recommendation. Apply it to email. In other words, think bullet points, not novels.
A study that may never be done — but should
By
James M. Berklan
Mar 28, 2013
Government agencies and lobbyists are famous for conducting studies that prove a point — theirs, namely. That’s why I’ll be very interested to see who will have the courage to conduct one...
Good providers need more Medicaid help
By
Brendan Williams
Aug 20, 2018
In the face of many challenges, dedicated workers provide quality private facility care throughout the country.
Could you make money if Mom’s nursing home does a good job?
By
Tim Mullaney
Jul 29, 2014
A man recently raised more than $51,000 … to make potato salad. And in a similar type of online campaign, senior living investment company Mainstreet raised more than $1.6 million in four weeks through...
CCRC investment equality: Fugetaboutit for New York
By
Stephanie Chedid
Sep 03, 2014
Earning more than the cost of capital is not unreasonable and can generally be accomplished without taking extraordinary risks, but New York is hamstrung by investment restrictions. Investment returns...
Will the MDS ever go away?
By
Maria Arellano, MS, RN
Oct 19, 2012
As the industry moves from fee-for-service to the episodic world of care, much emphasis has been placed on understanding how payment systems work over the past couple of decades. This view evaluates outcomes...
Don’t overlook this new mandate in the PBJ manual
By
John O'Connor
Apr 24, 2017
The Centers for Medicare & Medicaid Services inserted an important new requirement in the latest version of its Payroll-Based Journal manual. It’s one of those innocent-looking provisions that are...
Senior living organizations plan for a ‘C-change’
By
Diane R. Tanking
Dec 01, 2017
Experts in senior living know there is an impending leadership problem, if not a crisis. A wave of the industry’s top executives are set to retire and it’s uncertain from where the next generation...
It’s time to lean on compliance officers
By
James M. Berklan
Oct 13, 2016
If administrators and long-term care managers were ever looking for a good time to make their mark, this is it. And they better be looking to, or start creating, high-quality compliance officers as well.