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Can we be honest? I think most people have discipline and instruction totally backward.

With so many obscure holidays out there, I notice there is no “National Appreciate a Nurse Day.” Nursing Home Week and Nurses’ Week do not count. I want a day to put on my tiara and not...

For as tricky as the medium of online reviews can be for the consumer, they must be even trickier to navigate for the business owner on the receiving end. Especially when a scathing review goes viral....

I’m not surprised dementia is now being tied to gum disease. I have long believed the mouth offers a convenient and unflinching window to the soul, and that everything important about someone can...

You think Five Star is bad? That cherry-picked data can lead to misinterpretation? That it’s unfair to be publicly vilified online, and perhaps eternally defined, by every little mistake? You’re...

For those of us Mirador, the key is having the right team and conveying a professional and positive attitude to anyone who walks through our doors.

Too many long-term care operators let potential “noble” payoffs get in the way of basic marketplace realities when it comes to pondering why staff turnover is so high.

Two questions give senior living leaders countless hours of lost sleep. The first seems fairly objective: What does it take to be successful in this field? The second is about as personal as it gets: Do...

Some people spend years studying for their dream jobs and then find out that the money is not so good. They must spend a lot of their hours working alone inside a cubicle, or “work outside the office.”...

If you hang around long enough, you learn there are only two things long-term care providers fear after Republicans and Democrats. That would be hospitals and doctors.