It looks like Snapchat will take the crown in this week’s edition of “What Smartphone App Is Causing Providers Grief Now?!” (Yelp won that distinction last week, for those keeping score...
Providers disappointed with final rule’s ‘unnecessary’ arbitration ban
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Sep 30, 2016
The Centers for Medicare & Medicaid Services’ newly released final rule for long-term care is a whopping 713 pages, but one provision in particular has earned more backlash from provider groups than...
Award winning advice on keeping employees engaged
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Apr 11, 2017
As a teenager I spent a few weeks one summer working at a very popular food stand at the Wisconsin State Fair. “Very popular” is an understatement — the stand serves thousands of people each...
Don’t drop the Diet Coke just yet
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Apr 25, 2017
Every so often a new study will be published that reminds me of my favorite Onion headline of all time: “Man Who Drinks 5 Diet Cokes Per Day Hoping Doctors Working On Cure For Whatever He’s...
Hospice is changing, are you?
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Oct 25, 2016
Long-term care providers need to change their mindset when it comes to hospice care. Here’s why.
Using the powers of Facebook for good, not evil
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Aug 15, 2017
As more people join social media and start voicing their opinions online, more long-term care consumers — like it or not — are likely to turn to social media ratings since government review sites...
Go get your audience (before Kanye West does)
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Oct 13, 2015
When you ask seniors for their take on twerking, Kanye West and social media, you’re bound to get some colorful answers.
Technology troubles hitting close
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Sep 07, 2015
We like to assume that healthcare workers are a trustworthy bunch, especially when they’re entrusted with caring for people’s’ loved ones. But manipulation of data, from patients’...
What were they thinking?
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Dec 22, 2015
Whenever stories cross our radar involving nursing home staff posting inappropriate videos or photos of residents on social media, as they have frequently in recent months, one question is bound to follow:...
Deathly serious: Time for more talking; odds not great without it
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Mar 21, 2017
For all the benefits that end-of-life care talks can bring, a new study indicates that even when such talks take place, patients’ preferences aren’t always understood or effectively communicated....