As some of you know, none of the cool kids are using Facebook anymore. However, given its growth among those above age 65 (your residents) and its continued use among 30-somethings and up (your employees),...
The solution to your staffing problems? Listen, learn, change
By
James M. Berklan
Jun 02, 2022
With more than 40 years in healthcare as a provider, and more significantly as a strategic market analyst, Irving Stackpole knows a thing or 300 about your business and the struggles you face.
Clone this woman. Steal this idea.
By
Eleanor Feldman Barbera, Ph.D.
Mar 29, 2016
“Trudy’s here!” exclaimed the resident I’d been speaking with, excusing herself for a moment to exchange a few dollars for a bottle of lotion. “She buys me the things I can’t...
Supreme Court levels the playing field for SNFs
By
Alan C. Horowitz, Esq., RN
May 01, 2023
As part of its survey process, the Centers for Medicare & Medicaid Services is authorized to take several enforcement actions, including but not limited to imposing civil money penalties (CMP), denials...
Want the media to work with you? Then work with them … the right way
By
Pam Selker Rak
Apr 12, 2021
As a marketing and public relations expert and educator in the healthcare industry for more decades than I care to admit, I’ve been struck by the “she said, he said” between the New York Times’...
A Medicare Advantage fix: What took so long?
By
James M. Berklan
Apr 12, 2024
Providers hoping that policy makers might some day show some backbone when dealing with Medicare Advantage plans can take heart. Well, at least a little.
Addressing challenges LTC facilities are facing and a look at what’s to come
By
Nicole Kostelc
Feb 27, 2024
Looking at the current state of the long-term care industry, there’s no denying that we’re all in a challenging position. As demand for long-term care is expected to increase exponentially in the coming...
Suck rubber!
By
Jacqueline Vance, RNC, CDONA/LTC
Aug 24, 2021
OK, so this has to be the oddest title of any of my blogs. But it’s something this incredible speaker (Calvin Stovall) said during his keynote speech at the recent National Association of Directors of...
Overcoming intimidation and using your voice
By
Julie Thorson
Apr 02, 2015
I find the show “So You Think You Can Dance” interesting. Wait, “interesting”? Maybe that’s not strong enough of a word. I love to dance. I love to dance in a safe environment,...
Examining the ‘manel’ in LTC
By
Elizabeth Newman
Jun 20, 2019
All industries, long-term care included, love panels during conferences. The hope is for a dynamic conversation, one where no one will dominate the discussion and those in the audience will feel engaged.