Evaluating your packaging strategy
Making decisions to outsource nonsterile packaging to a reputable, trusted partner frees up internal resources to address sterile packaging needs.
CNA speak: Take time to learn the language
In my 32 years of careful study regarding the divide between administration and certified nursing aides, I have learned many things. One of the most important discoveries is that there are two separate...
Top 5 news stories reveal varied interests among long-term care professionals
What do neck abnormalities, dangerous bacteria, a murder-suicide, a defensive nursing home chain, and antipsychotic guidelines have in common? These five developments were voted the most popular news stories...
The year of the opinion
If 2013 was anything, and I’m not convinced it was, it was the year of strong opinions — even in long-term care. The fact that they were often biased, self-serving or blissfully fact-free seemed...
The safety net for seniors
Healthcare reform, especially the expansion of Medicaid, will bring into focus the fragility of the safety net. This is a system that is for vulnerable seniors, but which has not been adequately financed.
Lessons learned from long-term care lawsuits
Despite one’s best intentions for 2014, there will be days when you feel like you are failing your residents, your coworkers, your family or yourself.
Stuff I’ve done for residents as a long-term care shrink
Many of us in long-term care think of our jobs as a calling. We handle the day-to-day tasks and the business as usual but also get a lot of energy and joy out of taking our work one step further. Here...
7 ways to improve resident satisfaction
As a leader in customer satisfaction research, care providers often ask us for one or two best practices that will improve their customer satisfaction ratings. These inquiries led us to conduct an in-depth...
Helping the holiday blues
December is a festive time of the year for most Americans. Holiday parties are in full swing and families unite for food, presents and companionship. Unfortunately, not everyone is in a celebratory mood...
The need for documentation in therapy
Skilled therapy documentation traditionally focuses on prior level of function, current level of function and ultimately desired discharge level of function. Outcomes are typically measured in short and...
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