Having My Say: The perils that loom with trauma-informed care
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2019
Trauma-informed care is becoming a mandate later this month, and while I think it’s a good thing to pay more attention to the emotional experience of residents, I’m worried about how asking them about...
Embracing the now
By
Gary Tetz
Nov 01, 2020
It’s one of the most ubiquitous laments of the pandemic, how time passes in a shapeless blur. “Sunrise, sunset. Swiftly flow the days,” goes the song from the musical “Fiddler on the Roof.” And...
Don’t forget to look up
By
Gary Tetz
Nov 05, 2015
For long-term care providers who usually only check the sky to see if it’s falling, the recent harvest supermoon lunar eclipse brought the chance for a fresh perspective.
A miracle of reflection
By
Gary Tetz
Apr 01, 2014
Sometimes in business — and particularly in the long-term care business — it can be useful to see things from a fresh, unexpected perspective.
No trivial connection
By
Gary Tetz
Apr 01, 2021
The bar for customer service has been lowered so far over the past year that even the most basic human courtesies seem as though delivered on the wings of angels. When this pandemic ends, the tiniest civilities...
Conventional wisdom
By
Gary Tetz
Oct 05, 2015
It’s long-term care convention season again. You can feel it in the air. Strange, troublesome urges start to take over.
Stuck in Model T mode
By
John O'Connor
Mar 02, 2020
Let’s say you want to purchase a new car. Would you walk into a dealership and request “a Toyota”? Not likely.
Lose the bad attitude
By
Gary Tetz
Sep 01, 2012
If blatant displays of disinterested hostility were an Olympic event, I know a nurse who would have taken the gold — and maybe the silver and bronze as well.
Infection control forever
By
Gary Tetz
Jan 31, 2021
By all accounts, flu season is off to a low-key start. In long-term care facilities, that’s a silver lining in all our COVID-19 protocols and precautions. For staff who have been swaddled in PPE for...
Things I Think: Getting good reception
By
Gary Tetz
Feb 08, 2018
Like Stonehenge or the concept of truth, I’m an ancient relic of another time, so I clearly remember my family’s first primitive television.