For long-term care providers who usually only check the sky to see if it’s falling, the recent harvest supermoon lunar eclipse brought the chance for a fresh perspective.
A miracle of reflection
By
Gary Tetz
Apr 01, 2014
Sometimes in business — and particularly in the long-term care business — it can be useful to see things from a fresh, unexpected perspective.
No trivial connection
By
Gary Tetz
Apr 01, 2021
The bar for customer service has been lowered so far over the past year that even the most basic human courtesies seem as though delivered on the wings of angels. When this pandemic ends, the tiniest civilities...
Stuck in Model T mode
By
John O'Connor
Mar 02, 2020
Let’s say you want to purchase a new car. Would you walk into a dealership and request “a Toyota”? Not likely.
Lose the bad attitude
By
Gary Tetz
Sep 01, 2012
If blatant displays of disinterested hostility were an Olympic event, I know a nurse who would have taken the gold — and maybe the silver and bronze as well.
Infection control forever
By
Gary Tetz
Jan 31, 2021
By all accounts, flu season is off to a low-key start. In long-term care facilities, that’s a silver lining in all our COVID-19 protocols and precautions. For staff who have been swaddled in PPE for...
Things I Think: Getting good reception
By
Gary Tetz
Feb 08, 2018
Like Stonehenge or the concept of truth, I’m an ancient relic of another time, so I clearly remember my family’s first primitive television.
Don’t be shy: step out
By
Gary Tetz
May 01, 2012
Shy people hate crosswalks. I know, because I’m a shy person — and I hate crosswalks.
Park in the Visitor spot
By
Gary Tetz
Jul 09, 2018
It sits, beckoning but unattainable, just outside the entrance to your long-term care facility — the Visitor parking spot. You can see it, but don’t dare use it. Every day, in big, block letters,...
Things I think: Surviving the treadmill
By
Gary Tetz
Mar 08, 2018
Exercise can be hazardous to your health. Like antipsychotics, its pursuit should include a black box warning that atypical, or even typical, fitness attempts carry increased risk of injury and embarrassment....