It’s not necessarily a bad thing, or a good one either — kind of like Rice-A-Roni or the music of Yanni. But instant customer feedback, and the expectation of immediate response and action is where...
Cashing in on grief
By
Gary Tetz
Jan 03, 2013
I know being cynical is bad for me. I’m sure it’s even worse for my health than all the arsenic in my rice. It’s probably killing me slowly and softly, as its tentacles snake into my...
Too much TMI
By
Gary Tetz
Jun 05, 2012
“Too much information.” That’s a phrase I hear the kids using a lot these days as they menace the sidewalks on their long-boards. They actually say “TMI,” apparently because...
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
Lincoln at night is the cure
By
Gary Tetz
Oct 22, 2015
Anyone worried about the macro-challenges perpetually facing long-term care, and the country, should spend some quality time with Mr. Lincoln — preferably at night.
Poor, poor pitiful me
By
Gary Tetz
Sep 06, 2018
When I ask rehab patients about the precipitating event that brought them to therapy, they can at least answer the question. Maybe they tripped on a zucchini vine, slipped on a grape in the grocery store...
Weird, wild and precious
By
Gary Tetz
Jan 24, 2019
So, let me get this straight: While others are sprinkling Xanax on their Lucky Charms every morning, I found a long-term care leader who’s excited about PDPM? Something clearly wasn’t right with...
It’s time for LTC consultants to change
By
Gary Tetz
Feb 07, 2019
After nights of sleepless worry on consultants’ behalf, I’ve developed a tweak to the old consulting model that will transform the way they do business and make their skills newly marketable.
No rockets’ red (or blue) glare
By
Gary Tetz
Oct 29, 2012
Like sitting in a tub of hot cocoa on the shore of an enchanted mountain lake while listening to a choir of violin-wielding angels. That’s about how it felt to spend some quality time last week at...
Blinking lights and deadly bacteria
By
Gary Tetz
Dec 19, 2013
Well, alrighty then. Looks like I didn’t win the lottery. So I guess I’ll have to buckle down and write yet another profound but cheeky blog post for this fine long-term care news magazine....