Watching the Australian Open tennis tournament, where temperatures have been hovering around 110 degrees, has helped my recovery from the recent polar vortex. It’s also unexpectedly prompted me to...
Frontline, Emeritus and the question of empathy
By
Tim Mullaney
Aug 20, 2013
It’s easier to have empathy for people if you know specific things about them. Long-term care providers know this, and it is behind many valuable programs to learn more about residents’ lives....
Will residents ‘stick it to the man’ with their choice of provider?
By
Tim Mullaney
Dec 11, 2014
In the dawning age of mega-providers, smaller long-term care chains and independent owners might be inspired by the story of The Coffee Bean & Tea Leaf.
This American Life … and death: Superb shows about hospice
By
Tim Mullaney
Apr 29, 2014
A few months after Pattie Burnham started working as a hospice nurse, she forgot the name of the president of the United States. That’s normal, her boss told her.
Must-watch film shows ‘simple’ benefits of Green House care
By
Tim Mullaney
Dec 16, 2014
A new long-term care documentary might eventually be called “the cattle prod” because it could be just the nudge needed to unify more communities to build a newer type of care home for the...
One tip to improve long-term care marketing
By
Tim Mullaney
Nov 25, 2014
Feed your marketers, they’re probably starving. Sorry, this won’t be as easy as dialing Domino’s … I don’t mean LTC marketing executives are starving for food, but that they...
McKnight’s Roundtable: Changes ahead
By
Tim Mullaney
Nov 01, 2013
Top long-term care officers tackled some of the field’s main challenges, exchanged perspectives on new opportunities and shared ideas on what the future might hold.