An overtime fix that seemed to work for everyone – except the feds
By
John O'Connor
May 02, 2014
It’s a troubling staffing dynamic that regularly plays out at many long-term care facilities: Low-wage employees are practically begging for the opportunity to work extra hours. And the additional...
Uh-oh, Congress is about to ‘fix’ your hiring problems
By
John O'Connor
Jun 07, 2013
Many providers are hoping immigration reform can help ease the field’s chronic understaffing challenges. But like many problems the government sets out to solve, this one is likely to cause a few...
Plan of correction can be anything but, as this provider learns the hard way
By
John O'Connor
Apr 28, 2014
Justice has an odd way of showing itself if you’re a nursing facility that disagrees with a deficiency citation but decides to work with inspectors to clear your name. You’re not going to believe...
For long-term care operators, every day is Labor Day
By
John O'Connor
Sep 04, 2018
Hope you had a nice Labor Day. For most of the country, it comes around once a year. But if you are leading a long-term care organization, it’s pretty much an everyday event.
Top 5 news stories reveal varied interests among long-term care professionals
By
John O'Connor
Jan 03, 2014
What do neck abnormalities, dangerous bacteria, a murder-suicide, a defensive nursing home chain, and antipsychotic guidelines have in common? These five developments were voted the most popular news stories...
His advice: You’re probably doing it all wrong
By
John O'Connor
Feb 22, 2016
George Cloutier has been giving nursing homes and other small business clients this troubling message for three decades: You don’t know what you are doing.