When leaders recognize a “disconnect” between organizational values and visible symbols, they can make changes that align symbols with values.
Gratitude and good cheer, Part 2
By
Kathy Laurenhue
Apr 24, 2015
If you can create an atmosphere of gratitude in your setting, you will have created a place where people want to be.
The costs of (not) saving time
By
Elizabeth Newman
Aug 01, 2017
A study last week confirmed what I often discuss with my friends, which is that money really can buy happiness when it’s used to increase time.
When technology fails us: ‘We talk’
By
Steven Littlehale
Dec 19, 2016
Driving my Grandma to one of her favorite restaurants to celebrate a significant birthday (she prefers that I don’t specify which) offered me an important lesson in communication.
5 ways to increase occupancy with LGBT and ally residents
By
Hilary Meyer
Nov 07, 2016
Plus, we know that LGBT older adults are less likely to access care, and when they do, they feel they have to go back into the closet in order to minimize the risk of being mistreated.
A reason for providers to smile amid so much angst
By
James M. Berklan
Nov 30, 2017
Sure, a tax overhaul bill that has a significant segment of providers quivering is picking up steam and should be on the president’s desk soon. But there’s also other legislation being considered...
Staring into the abyss when the abyss won’t make eye contact
By
Jean Wendland Porter
Oct 28, 2016
In this world of RACs, ADRs, denials and incentivized payback demands, it behooves us as providers to stare back at The Abyss and defy the illogical and irrational edicts of “PLOF” as the determining...
When bad policies get due notice
By
James M. Berklan
Feb 22, 2012
You can thank some boneheaded long-term care executives from across the pond for the latest black eye to your profession.
Self-esteem, the universe, and checks and balances for all of us
By
Lori Porter
Apr 02, 2014
I have always been a person who never just dips a toe in the water. I jump in whole hog! Most of the time it works very well for me. I’ve been this way as long as I can remember.
Avoiding healthcare claims
By
Cheryl L. Coon
Aug 07, 2015
It never hurts to refresh your memory on the hot button areas and understand current enforcement trends.