If you wait to only react to the process, you will have to bite off more than you can chew when the deadlines come.
‘Forest fires’: What’s your plan?
By
Elizabeth Newman
Sep 04, 2015
Long-term care tends to ignore home- or community-based service technology and data mining, but the era of bundled payments, partnerships and accountable care mean it’s time to pay attention. Of...
Making resident-centered care a priority
By
Sharon Belovarac, Jana Scavona and Steven Walkingstick
Sep 02, 2015
When Asbury Communities Inc., began its journey with Planetree it was not without a few questions. In our healthcare centers, where this culture-change journey would have its greatest presence, we wondered...
No argument: This Butler did it (and more)
By
James M. Berklan
Sep 02, 2015
Professionals are often told it’s in their best interest to network. Friend of long-term care Kerrick Butler has brought new meaning to the concept.
The high cost of rudeness
By
Eleanor Feldman Barbera, Ph.D.
Sep 01, 2015
Given the stresses of caregiving and the complexities of human relationships, incivility happens. But considering the potential impact of rudeness on care, we need to do more to understand and prevent...
Nursing homes and loopholes, a love story
By
John O'Connor
Aug 31, 2015
You can bet that nursing home-hired actuaries, lawyers, consultants and other assorted bean counters are going over new rules with a fine-tooth comb. They are looking for the next generation of potential...
Regulations that misfire
By
Kristy Wikum
Aug 28, 2015
A survey for our adult day care center opened my eyes to how regulations do not always support triple aim, especially related to staffing.
Business etiquette for beginners
By
Elizabeth Newman
Aug 28, 2015
Lately it’s been irking me that not only thank-you notes but business etiquette seems to be falling by the wayside. We’re not talking about using the wrong spoon at dinner, but a genuine failure...
Staffing: solved
By
Gary Tetz
Aug 27, 2015
When I was a wee boy living in the Canadian wilderness, we needed to dig a well, so my dad hired a creepy-looking guy called a “water witch” to wander the property holding a forked stick out...
Reasons to consider using a marketing communications agency
By
Brenda Hurtado
Aug 21, 2015
Whether it’s an occupancy issue, a new competitor, an expansion project or raising awareness about a new development, an approach involving integrated communications is the most efficient and effective...