Sounding off on personal care alarms: Enough already
By
Jacqueline Vance, RNC, CDONA/LTC
Mar 18, 2014
We all know how technology is supposed to help us. And for the most part, it does. But sometimes, too much of something isn’t a good thing. I’m talking about personal care alarms. While they...
A concept worth exploring: using clinical data to develop a marketing campaign
By
Steven Littlehale
Jun 24, 2009
Information is readily available, so why not use it to your advantage? Developing a marketing strategy based on clinical evidence from your skilled nursing facility could prove invaluable in attracting...
My high-sodium epiphany
By
Gary Tetz
Jun 27, 2019
In long-term care, we deal with the unexpected all the time. Many of the people we serve are there because something unanticipated happened, crashing into their lives like a no-warning tsunami — or a...
Caregiver absenteeism and its economic burden
By
Matthew Gallardo
Feb 11, 2019
“There are only four kinds of people in the world: those who have been caregivers, those who are currently caregivers, those who will be caregivers, and those who will need caregivers.” – Former...
CMS issues final rule on requirements of participation for nursing homes
By
Daniel Sternthal
Nov 04, 2016
At the end of September, CMS published the final rule revising the health and safety standards that long-term care facilities must meet to participate in the Medicare and Medicaid programs.
On Prancer, on Crasher …
By
Gary Tetz
Dec 22, 2022
At this festive time of year, it’s all-too-easy to be charmed and delighted by visions of reindeer leaping from rooftops and scampering across the sky. But before we let such images cloud our judgment,...
From campaign slogan to nursing home death sentence
By
Kimberly Marselas
Aug 09, 2022
“Four more years” is the kind of boisterous campaign chant that punctuates the end of political rallies, with riled up fans going hoarse with the idea of sustained success. But the American Health...
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
Moneyball in LTC – Do you know your numbers?
By
Neil Hefta
Dec 27, 2018
I challenge you to find your Moneyball questions as a hiring manager to create your best employee lineup. As a candidate wanting to get that game winning hit and landing that dream job, review your professional...
F-Tag in focus: F-332 and F-Tag 333
By
Sonja Quale
Sep 20, 2016
A “significant medication error” means one which causes the resident discomfort or jeopardizes his or her health and safety.