I first heard, “it is what it is” from a tough-as-nails corporate nurse in a meeting held some 13 years ago. The reality was that we did not have a lot of room to negotiate the terms of whatever...
Caregiving. It’s what you do
By
Celia Pomerantz
Apr 06, 2012
I wonder how the staff at my mother’s nursing home could handle so much sadness. Perhaps it was because they knew how to listen with their hearts.
The transformative power of happiness
By
Jacqueline Vance, RNC, CDONA/LTC
Mar 29, 2022
It seems almost daily we are hit by news where someone or something is trying to rob us of our happiness. We barely survived the pandemic while losing our staff and having to deal with an agency that will...
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
Lincoln at night is the cure
By
Gary Tetz
Oct 22, 2015
Anyone worried about the macro-challenges perpetually facing long-term care, and the country, should spend some quality time with Mr. Lincoln — preferably at night.
A plan for drug diversion
By
Susan LaGrange
Oct 13, 2014
One timely topic that is both difficult to comprehend and discuss is drug diversion in long-term care. Long-term care leaders must have a solid system in place with policies and procedures, education,...
Bring up next generation of nurse aides
By
Debi Damas
Oct 02, 2019
The challenges our industry faces are not limited to nurses and nurse managers. Nurse aides will need to cope with the increase in acuity as well.
I pay dead people
By
Jacqueline Vance, RNC, CDONA/LTC
Nov 12, 2013
On Oct. 31 (an ironic coincidence?) a report from the Office of inspector General frighteningly said Medicare paid some $23 million in benefits for more than 17,000 dead people in 2011. And my husband...
Poor, poor pitiful me
By
Gary Tetz
Sep 06, 2018
When I ask rehab patients about the precipitating event that brought them to therapy, they can at least answer the question. Maybe they tripped on a zucchini vine, slipped on a grape in the grocery store...
Managing the physician relationship in senior communities
May 17, 2013
Operators must create a great experience for the physician, but patient flow should be a two-way street. While meeting the needs and wishes of residents must always come first, there can be multiple ways...