Once, when I worked for a managed care company, I rode down a packed elevator with the CEO, who commented drily on the crowd, saying, “It must be 5:01.” What I thought, but did not say, was...
Best practices for volunteer services
By
Betty Norman
Apr 13, 2016
Annual evaluation of volunteers is important from a risk control perspective.
Pest management starts on the outside
By
Patrick Copps
Apr 18, 2014
The calendar may say spring, but for many areas of the country, Old Man Winter continues to put up a fight. With this in mind, your spring landscaping plan may just be getting put together as the temperatures...
Hardwiring compassion and empathy
By
Anthony Cirillo
Sep 17, 2012
Despite all the technology, fancy buildings, dining and activity experiences, healthcare boils down to one thing: human relationships. Most skilled healthcare workers go into the profession with the best...
Union avoidance – press the ‘Easy’ button
By
Tom Zigray
Mar 08, 2011
Unions now represent less than 7% of the private industry workforce in the United States. It is imperative that unions take immediate action to rebuild their membership. That is exactly what unions are...
Minimizing caregiver risk
By
Carol J. Farran and Judith J. McCann
Sep 04, 2012
Memory care can be taxing on a caregiver. When a staff member is consistently charged with caring for more advanced Alzheimer’s residents, the care can be even more stressful.
Making others’ innovation your own is still innovation
By
Susan Fowler
Apr 27, 2016
There’s no law that innovation has to spring from a completely unique, 100% original idea.
Performance data helps providers in Georgia
By
Jon S. Howell and Bruce Thevenot
Apr 21, 2014
As consumers grow more comfortable with using performance information to help select care providers for their loved ones, and regulators increasingly evaluate providers based on data, the move by Georgia...
Help for nursing homes? All we hear are crickets
By
Brendan Williams
Jul 11, 2022
Nursing homes were an early epicenter of the pandemic, as they were especially vulnerable to viral respiratory transmission due to chronic state Medicaid underfunding that kept infrastructure aged and...
What to know about QAPI
By
Tamar Abell
Jul 31, 2019
The final wave of Centers for Medicare & Medicaid Services regulations were all scheduled to go into effect November 2019.