While some long-term care providers have been slower to look at QAPI processes, others are ready to implement. Therapy vendors also should be considering adopting and operationalizing QAPI.
A bird’s eye view at Hackfest
Oct 27, 2014
As a coach for the 2014 LeadingAge Hackfest in Nashville, I was reminded that collaborative innovation is fun and frustrating. Time constraints can positively and negatively impact innovation. You have...
Fiscal Year 2015: Can you handle it?
By
Steven Littlehale
Oct 23, 2014
It’s that time of the year again! Do the shorter days have you thinking of colorful leaves, a harvest moon, ghouls and goblins on All Hallows’ Eve? Or were you a SNF provider waiting for the...
Intern gains life lessons on retirement living and memory support
By
Jessie Krebs
Oct 17, 2014
When I came to Baltimore-based Erickson Living to work as a public relations summer intern, I imagined I would enrich my PR experiences and skills, but I never dreamed I’d walk away with such a wealth...
Checking in for a new approach
By
Jennifer Tucker and Bill Thomas, M.D.
Oct 03, 2014
The modern way to think about providing care is that we are all in the experience business rather than the service business.
Providers must see clearly before they CHOW down
By
Richard Cheng
Sep 29, 2014
When a skilled nursing facility changes ownership, the change is known in healthcare vernacular as a change of ownership or “CHOW.” Because this could wind up endangering a Medicare provider...
Emergency department efficiency vs. customer service
By
Kristyna Culp
Sep 26, 2014
In healthcare, not all “wasted time” is truly wasted. In fact, some of the most important aspects of healthcare are less than 100% efficient. Of course, we can and should strive for greater...
The Five Star Report, once again, in the SNF spotlight
By
Steven Littlehale
Sep 24, 2014
The Five Star Quality Rating System takes the spotlight on the front page of the New York Times and the top of the news cycle, kicking off other publicity and political pressure. Regardless of any of the...
Use caution in antipsychotics reduction
By
G. Allen Power, M.D.
Sep 22, 2014
It is true that I began speaking out about the misuse of antipsychotics drugs long before they came to national attention. But as I applaud the efforts of our providers and regulators around this important...
Non-profit nursing homes offer advantages
By
Matthew Gallardo
Sep 18, 2014
Knowing the right questions to ask and the right characteristics to look for are vital for potential residents and family to making a better and more informed choice. Potential customers, however, may...