The coronavirus drastically altered the delivery of healthcare over the past year, especially for resident care facilities. These organizations were faced with the challenge of managing ongoing care while...
Staffing for skilled nutrition support
By
Tracy Blazer
Aug 14, 2023
It’s not news that staffing shortages are rampant at all levels in senior care. Many registered dietitians working in long-term care are spread thin, working at multiple facilities to provide even the...
Streamlining the revenue cycle for skilled nursing facilities
By
Jill Liila
Sep 21, 2022
As a skilled nursing provider, billing and reimbursement are important considerations to ensure quality patient care and adequate compensation. Skilled nursing organizations are at a tipping point with...
Prepare now for upcoming COVID testing, reporting rules and new penalties
By
Amy Wilmot Schrader
Stefanie J. Doyle
Oct 22, 2020
The Centers for Medicare & Medicaid Services’ wide-ranging rule bolstering its regulatory authority to address issues relating to the COVID-19 public health emergency contains two notable directives...
Differentiation is key to a better future in long-term care
By
Thomas Hanzel
Jun 15, 2021
Taking stock of the industry coming out of the pandemic The pandemic has impacted us all. We were caught unaware and unprepared, some more than others – but we all had a level of suffering. However,...
Staffing takes a front seat when driving quality of care
By
Chris Caulfield
Dec 12, 2019
The Five-Star Quality rating system, which was developed by CMS to help consumers select and compare skilled nursing care centers, assigns ratings to facilities using information from healthcare surveys...
Managing customer relationships for long-term care
By
Stephen Dean
Jun 01, 2023
The long-term care industry has been slow to adopt CRM platforms, which can greatly improve the patient experience and senior care.
Understanding revisions to 5-Star
By
Thomas Martin
May 13, 2019
The best way for SNFs that have lost stars to bounce back is to identify and work on the measures where they are weakest and take more ownership of their data stories.
3 ingredients to reduce nurse burnout
By
Chris Caulfield
Oct 15, 2019
The perfect recipe for optimizing employee and patient satisfaction at long-term care and skilled nursing facilities includes two key elements: a well-staffed facility and a team of nursing professionals...
The true cost of RN vacancies in a nurse shortage — and what to do about it
By
Bryan Groom
Jan 18, 2023
It’s no secret that America is experiencing a critical shortage of registered nurses (RNs). Burnout and disillusionment are driving nurses out of the workforce in record numbers in the wake of the COVID-19...