Ask the payment expert … about appealing Medicare repayments
By
Eleisha Wilkes, RN, RAC-CTA, RAC-CT, DNS-CT
Nov 07, 2023
Q: My facility is going through a Medicare UPIC review and received several denials followed by a demand letter requiring repayment. What are options for appealing and paying?
Ask the legal expert … about the CMS staffing mandate
By
Norris Cunningham
Nov 07, 2023
Q: I’m concerned about the proposed CMS nursing home staffing mandate. Will hardship exemptions save operators who have difficulty meeting staffing needs?
New PointClickCare upgrades target cross-continuum care
By
Amy Novotney
Nov 07, 2023
The fall conference season is often used by vendors to highlight recent upgrades that make platforms and technology tools in general more supportive across the care continuum.
How to do it… Taking the AI plunge
By
John Hall
Nov 03, 2023
“The vast majority of what you know to be true is about to change,” Paul Roetzer, founder and CEO of the Marketing AI Institute, recently said in a published interview. Workforce companies serving...
Ongoing wound care attrition christened a national crisis
By
John Hall
Nov 02, 2023
The ongoing nursing shortage is also limiting the pool of wound care nurses.
Lisa McCracken: Sense-making in senior living
By
Kimberly Hartley
Nov 02, 2023
Shop-talk is bound to come up in the McCracken household at the New Jersey shore. Longtime, long-term care experts Lisa and Jim owe their relationship to the senior living industry, after all.
AI could be on the way for DFUs, PUs ASAP
By
Kimberly Marselas
Oct 10, 2023
An artificial intelligence chatbot has been proven capable of diagnosing complex wounds and initiating proper treatment plans for human patients.
Wound care at home needs more policy and tech support
By
Kimberly Marselas
Oct 10, 2023
Patients ready to leave a nursing home often have unhealed chronic wounds, but virtual programs that could assist in follow-up care face multiple barriers, new research shows.
Ask the nursing expert … about QAPI
By
Amy Stewart
Oct 10, 2023
Q: How can I involve staff in the Quality Assurance and Performance Improvement (QAPI) program?
Ask the payment expert … about payment reductions
By
Eleisha Wilkes, RN, RAC-CTA, RAC-CT, DNS-CT
Oct 10, 2023
Q: How do I know what determines my 2% annual payment reduction? I’ve received a non-compliance letter citing MDS reporting requirements, but it doesn’t provide details.