Last fall, Linked Senior collected information from activity directors across the country to determine what they love most about their work and what challenges they face day-to-day, especially when it...
Protect yourself and your facility from bed bugs
By
Ron Harrison, Ph.D.
Feb 08, 2016
Chicago may have found itself on top of Orkin’s list of the top 50 bed bug cities, but a look at the list shows that these resilient pests have found themselves in every corner of the country.
ICD-10: Senior care makes the transition
By
Genice Hornberger, RN
Oct 05, 2015
Providers who cannot generate ICD-10-compliant claims by October 1, 2015, will see those claims returned for correction, which will mean delayed reimbursement for services provided, ultimately affecting...
Are you part of the 18%?
By
Dawn Iddings
Apr 02, 2018
Only 18% of skilled nursing facilities have taken the next step to integrate their electronic health records with a regional or state health information exchange.
First impressions count: Setting the table for success
By
Ross Skadsberg
Jan 07, 2015
In any foodservice operation, washing dishes is a necessary routine which does not get a lot of attention. Yet guests — in long-term care communities as in restaurants— consistently rate cleanliness...
High expectations for safe dining
By
Leah Larson
Aug 29, 2014
Senior living communities should work with business partners and vendors to ensure they are not only offering quality dining options with a variety of food choices, but also providing clean, safe and comfortable...
7 ways to improve resident satisfaction
By
Chris Magleby
Dec 30, 2013
As a leader in customer satisfaction research, care providers often ask us for one or two best practices that will improve their customer satisfaction ratings. These inquiries led us to conduct an in-depth...
Caring for our caregivers and meeting them where they are – with chicken soup
By
Hugo Pizarro
Feb 17, 2022
New York’s ArchCare has been on a years-long journey to be a Great Place to Work. Here’s what the transformation has meant for caregivers.
Can household models pay off?
By
Ritchie Dickey
Dec 03, 2012
An increasingly popular theme among providers who are struggling with occupancy and looking to replace their outdated facility is that the current market demands privacy and is willing to pay for it.
Elevate your CEO position
By
Charles de Vilmorin
Sep 14, 2018
In senior care, activity directors are often underpaid, overworked, lacking respect from colleagues and asked to document their work each day using cumbersome paper-based strategies. A national Linked...