“Well, gosh. Just my luck.” I don’t know for certain that’s how the Pennsylvania nursing home housekeeper responded after being fired for using bad language at work. But regardless,...
The blinking light
By
Gary Tetz
Jan 25, 2024
The office next to mine is empty. Well, not completely. A few pieces of furniture, an ugly lamp and some dog-eared file folders clutter the space a long-term care colleague once occupied. But that’s...
Pig bladders, spiders and ponies — oh my!
By
Gary Tetz
Apr 20, 2017
Last time, I wrote about pig bladders, and how they can help bolster the courage of your convictions to innovatively solve any long-term care challenge. So I think you’re definitely ready for a frank...
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
Lincoln at night is the cure
By
Gary Tetz
Oct 22, 2015
Anyone worried about the macro-challenges perpetually facing long-term care, and the country, should spend some quality time with Mr. Lincoln — preferably at night.
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
Achieving best practice in a data-driven birthday environment
By
Gary Tetz
Nov 14, 2019
That’s right, it’s my birthday. I’ll pause just long enough for you to feel bad about not yet wishing me a happy one.
It’s time for LTC consultants to change
By
Gary Tetz
Feb 07, 2019
After nights of sleepless worry on consultants’ behalf, I’ve developed a tweak to the old consulting model that will transform the way they do business and make their skills newly marketable.
An unwelcome warning
By
Gary Tetz
Jul 27, 2023
While plodding a narrow, precipitous path high on the flank of Mt. Rainier this week, I saw a father and his young daughter approaching on the trail. She was an adorable child of maybe 4 or 5, all decked...
Journey of Heroes deserves showing, not telling
By
Gary Tetz
Dec 15, 2016
Every year about this time, I tell you eagerly and often weepily about “The Trip.” The one where 12 veterans, many of them from World War II and living in long-term care, get to hop on a plane...