Whenever stories cross our radar involving nursing home staff posting inappropriate videos or photos of residents on social media, as they have frequently in recent months, one question is bound to follow:...
Deathly serious: Time for more talking; odds not great without it
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Mar 21, 2017
For all the benefits that end-of-life care talks can bring, a new study indicates that even when such talks take place, patients’ preferences aren’t always understood or effectively communicated....
Embracing — and encouraging — online reviews
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Nov 08, 2017
It’s time again to talk about an issue that’s been increasingly on healthcare providers’ minds in recent years — and will probably only continue to grow more urgent: patients’...
In it for the long term
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Feb 23, 2016
There was one positive highlight the day I started working as a cashier at a Culver’s restaurant long ago: meeting Betty. She had to at least be in her 80s. She was tiny and spunky, greeting us all...
Step away from the vending machine: Real life nutrition tips for healthcare workers
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May 02, 2017
Long-term care leaders can encourage healthy activity among their staff, starting with modeling healthy behaviors themselves. But what about the frontline healthcare workers with just a few minutes a day...
Active-shooter tips from a survivor — how to respond ‘when seconds count’
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Jul 25, 2017
Betty Brunner was sitting down to an appointment at her hair stylist one morning and the next thing she knew, she was diving for the floor, trying to avoid a crazed gunman. Brunner miraculously escaped...