Ask the nursing expert: keeping your cool during a nursing home emergency
By
Anne Marie Barnett
Sep 01, 2009
Anne Marie Barnett, RN, Former President, Maryland NADONA/LTC
Profile —Architect of change: Mary Jane Koren, M.D., Vice President, The Commonwealth Fund
By
James M. Berklan
Jul 06, 2007
Mary Jane Koren has always taken pride in being creative. Inventiveness has driven everything she’s done, who she’s worked with and what causes she has advanced. But there is no question what...
Ask the nursing expert … about improving customer service
By
Angel McGarrity-Davis, RN, CDONA, NHA
Oct 01, 2014
I’m a new unit manager and I see a lack of good customer service. What can I do?
Ask the Care Expert … about space heaters in SNFs
By
Sherrie Dornberger
Feb 01, 2013
We have a family that insists on bringing in a space heater for their mom’s room during the winter to “make her happy.” Are space heaters permitted in rooms in skilled facilities such...
Reader Poll: What is the best thing your manager does to help you in your job?
Apr 05, 2017
“He (Board Chairman of the Reformed Church Home Reed Feuster) encourages me. He always makes a point to thank us and offer help. It’s kind of refreshing to get outside support. At the board...
Profile: The thrill is far from gone
Dec 01, 2014
Growing up in a big family, Deborah Green’s tenacious spirit developed out of necessity: “As one of six kids, I was always vying for my parents’ attention,” says the executive vice...
Ask the payment expert … about RACs
Apr 06, 2015
I thought the Recovery Audit Contractors were on hold, so why did I receive a request from our RAC for a Medicare Advantage resident?
Ask the nursing expert
By
Anne Marie Barnett
Jan 01, 2009
Anne Marie Barnett, RN Former President, Maryland NADONA/LTC
The ‘I’ in Toxic Team
By
Gary Tetz
Dec 06, 2017
Have you ever been a member of a Toxic Team in long-term care? Where you’re always watching your back, thinking you’re a martyr, wondering what so-and-so meant when he or she said this or that,...
Ask the payment expert … about MDS staffing
By
Patricia Boyer
Sep 01, 2013
We recently lost our MDS nurse and didn’t know what to do, as no one else knew how to do MDSs. What should we do differently now?