Report: CMS needs to improve oversight of nursing home quality program
By
McKnight's Staff
Mar 05, 2012
The Centers for Medicare & Medicaid Services needs to make serious improvements in the tools it uses to evaluate the quality of nursing home care, a federal report reveals.
Survey advice at Online Expo
By
James M. Berklan
Feb 05, 2017
Providers can make good use of some new strategies and tips to be prepared for surveyors around the clock, says Paula Sanders, principal and co-chairwoman of the Health Care Practice Group at law firm...
Shock ’em with action
By
Gary Tetz
Mar 01, 2014
On a scale of A to 17, with one being “Always” and red being “Parsnips,” how would you rate your experience with customer satisfaction surveys? I’m sure most of you use them,...
Nursing facility deficiencies often unreported, GAO says
By
Liza Berger
Feb 01, 2010
The Centers for Medicare & Medicaid Services should revise existing written guidance to make it more concise, simple and less confusing.
Ask the payment expert
By
Patricia Boyer
Apr 01, 2008
How is the new Quality Indicator Survey process going to affect facilities?
A miracle of reflection
By
Gary Tetz
Apr 01, 2014
Sometimes in business — and particularly in the long-term care business — it can be useful to see things from a fresh, unexpected perspective.
Ask the Nursing Expert about … the new survey process
By
Amy Franklin, RN, DNS-MT, QCP-MT
Sep 06, 2017
I’m feeling a bit overwhelmed. Do you have any tips to assist with the new survey process?
State officials didn’t verify correction of more than half of SNF deficiencies: report
By
Sep 12, 2017
Health officials in Kansas failed to follow up on 52% of deficiencies identified during nursing home surveys, a federal watchdog said in a report released Monday.
North Carolina let 5% of nursing home deficiencies go unchecked
By
Kimberly Marselas
Jan 24, 2018
The Department of Health and Human Services Office of Inspector General found North Carolina officials failed to confirm corrective action in about 5% of nursing home deficiency cases.
PointRight launches new survey tool for skilled care facilities
Oct 24, 2012
PointRight Inc. recently launched Survey Insights, an analytics-driven tool that skilled nursing facilities can use to better prepare for inspections.