Green roofs — beloved by residents and pests alike
By
Tim Husen, Ph.D., BCE
Apr 30, 2018
From their social and emotional benefits to potential for credits toward Leadership in Energy and Environment Design (LEED) certification, green roofs remain a popular trend in healthcare buildings across...
Why I chose to join the nursing home profession: A new administrator’s story
By
Christin Delahay, LNHA, CDP
Apr 30, 2018
When my grandmother died, I didn’t know anything about the medical field, nursing homes or taking care of people. What I did know, though, was that I could do better than the care she received.
Strategic goals: Do your goals align with the goals of CMS?
By
Martie Moore
Apr 27, 2018
Many times as leaders we feel that our actions are prescribed by entities beyond our immediate needs of those we serve.
Is it the docs’ turn to get stoned?
By
James M. Berklan
Apr 25, 2018
The Centers for Medicare & Medicaid Services brought out its equivalent of a brass band and confetti machine Tuesday to tout a new provider payment strategy. One could almost hear strains of “Happy...
Payment reform: Ready! Set! Don’t go! No, I mean go!
By
Steven Littlehale
Apr 23, 2018
Perhaps you think that the new therapy-payment bombshell (RCS-1) has turned out to be a dud. I hope to make the point that it was not.
Elders find purpose through service and community commitment
By
Jennifer Cabe and Joan Devine
Apr 20, 2018
Unfortunately, residents of care communities are rarely tapped to provide much-needed service. Perhaps we are too busy seeing the things that residents CANNOT do, and fail to see all that they CAN do!
Does your facility’s customer service pass or fail? 5 ways to enhance your brand and reputation
By
Nancy Friedman
Apr 06, 2018
If your staff fails at customer service and are not helpful or knowledgeable or are unpleasant, your brand and reputation could be badly damaged. Never has this been more true than in our current Facebook,...
How will PBJ impact Five-Star staffing? Would you like one lump or two?
By
Steven Littlehale
Mar 30, 2018
We don’t know when, and we don’t know how, but when Payroll-Based Journal staffing data replaces the data currently being captured from CMS Form 671 for calculating Five-Star staffing, we are...
The real cost of a fall: Falling in America — myth vs. reality
By
Suzanne Gainey
Mar 28, 2018
With an aging population on the rise in the United States, a great deal of attention is appropriately given to fall-related injuries, fall prevention and fall protection.
The power of biases
By
Martie Moore
Mar 26, 2018
Establishing processes to utilize root cause analysis for quality improvement is necessary, but it takes discipline. One of the first steps is to challenge your own beliefs about safety and quality failures.