There was one positive highlight the day I started working as a cashier at a Culver’s restaurant long ago: meeting Betty. She had to at least be in her 80s. She was tiny and spunky, greeting us all...
Interviewing — and hiring — millennials
By
Elizabeth Newman
Jan 29, 2016
There’s a running joke at McKnight’s about an interview I conducted with a millennial last year in which the candidate, on a Skype interview, wore a suit. This was notable given how most Skype...
New year, same you?
By
James M. Berklan
Jan 07, 2016
Here we are a week into the new year and some smart alecks among us will want to know: Have you kept your New Year’s resolutions? Tell them to bugger off. And then grab a mirror.
What if the guy with the flying reindeer were disabled?
By
James M. Berklan
Dec 17, 2015
There is something oddly juxtaposed about so many Americans cheerfully reaching out to a jolly, obese man in a red suit at this time of year. Good thing he isn’t ill or disabled and in need of skilled...
Just don’t call me late for dinner
By
James M. Berklan
Nov 25, 2015
There’s a wisecrack about getting someone’s name right that ends with, “Call me whatever you want, but just don’t call me late for dinner.” Were it only such a light matter...
Hungry for a breakthrough
By
Nov 24, 2015
Study findings that are applicable to people’s daily lives, like sleep and exercise, are good. Incorporating emotions or heart, as I’ve written about previously, works too. But the best way...
Opioid overdose antidote sparks discussion
By
Anita Gupta, PharmD, DO
Nov 02, 2015
Therapeutic opioid use for chronic pain is a particularly challenging issue for both physicians and patients.
Celebrating active aging
By
Cathy Reese
Oct 30, 2015
Skydiving, visiting the Art Institute of Chicago and Madison, WI, were among the Active Aging Week adventures.
Why is it so easy to ignore Medicare improper payments?
By
Kristin Walter
Oct 28, 2015
Recovery auditors corrected more than $2.57 billion in improper payments for FY 2014 – representing 5% of the $46 billion in wasted taxpayer dollars the program lost in a comparable period to fraud,...
Staying on the right side of compliance
By
Elizabeth Newman
Oct 09, 2015
In the 403-page Centers for Medicare & Medicaid Services proposed rule, there has been a lot of discussion around arbitration, quality and education. But buried within also are new regulations around compliance...