Conversations nursing home management should not have via emails
By
Howard Kurman
Jun 09, 2014
There have been countless nursing home managers, supervisors, and even HR executives, who have committed impolitic comments about employees in email messages. Those comments often become evidence in cases...
Your CRM isn’t enough: How a digital admissions platform can help
By
Darren Mathis
Apr 09, 2018
A customer relationship management (CRM) system is an integral part of the sales process in a successful senior living community. While it has a number of capabilities essential to managing the resident...
The gray area of liability
By
Eugene Solomon
May 15, 2013
Assisted living companion services and the relationship between the community and the company is not always articulated and formalized. Policies and procedures, especially related to emergency response,...
Software can make QAPI compliance a snap
By
Jay Hamilton
Dec 18, 2017
Like so many other advances, the Quality Assurance and Performance Improvement mandate from the Centers for Medicare & Medicaid Services is both a blessing and a curse for nursing homes.
Measuring and improving healthcare quality, safety and performance remain constants
By
Andy Weissberg
Aug 02, 2017
Many skilled nursing and long-term care providers face uncertainty stemming from the heated debates over repeal of the Affordable Care Act and the fate of the Better Care Reconciliation Act.
Breaking down Ebola concerns
By
Richard Cheng
Oct 24, 2014
Ebola continues to be a major public health concern throughout the United States. Skilled nursing facilities, assisted living facilities, long term acute care hospitals, home health agencies, hospices,...
Long-term care reform may have to wait
By
Liza Berger
Jun 04, 2009
There was no battle cry. No calls to storm the halls of Congress. Instead the message at the American Health Care Association’s two-day Congressional Briefing was subtle: You can ask lawmakers...
Should SNF therapy vendors use QAPI?
By
Tara Roberts
Nov 06, 2014
While some long-term care providers have been slower to look at QAPI processes, others are ready to implement. Therapy vendors also should be considering adopting and operationalizing QAPI.
Using machine learning to reduce waste in post-acute care
Jun 27, 2018
The increasing use of machine learning is changing the way health plans and provider systems manage hospital discharge and select PAC facility partners to provide skilled nursing facility, inpatient rehabilitation...
Looking at Massachusetts in LTSS reform
By
James Lomastro
Oct 20, 2017
We can learn a lot by examining Massachusetts, a state that has embraced healthcare reform and currently working to transform its Medicaid program.