Questionable therapy practices could put operators to the test
By
John O'Connor
Mar 05, 2012
Ready to take the therapy services quiz? The good news is that it only has one question and it’s multiple choice. But you don’t want to fail. Ready?
Long-term care lessons from a jerk
By
John O'Connor
Mar 02, 2012
Walter Isaacson’s biography of Steve Jobs has become required reading for many business managers who want to learn more about the man who built Apple. Jobs was brilliant but it can’t be refuted...
They work hard for their money
By
Mary Gustafson
Mar 01, 2012
There has been an onslaught of news stories lately about the “graying” of America’s workforce. Many of them, however, fail to mention that some older Americans enjoy working beyond the...
Leader through the ages
By
Elizabeth Newman
Feb 28, 2012
We can learn a lot from the Rev. Howard Washburn’s life story, and his passion for making seniors’ lives better. Included is a lesson about what it means to be able to contribute.
Bill McKnight, a gentle giant
By
John O'Connor
Feb 27, 2012
I last talked with our magazine’s founder, Bill McKnight, about six years ago. Despite having sold the magazine many years ago, he was typically gracious and helpful for an article I was writing....
When bad policies get due notice
By
James M. Berklan
Feb 22, 2012
You can thank some boneheaded long-term care executives from across the pond for the latest black eye to your profession.
Rockin’ the (nursing home) casbah
By
Mary Gustafson
Feb 16, 2012
While idly watching the Grammy Awards broadcast on Sunday night, I tried to keep a mostly apathetic eye on various social media networks. It was here that I learned — among other pretty useless information...
Hearts always play a role
By
James M. Berklan
Feb 15, 2012
It’s true that sometimes life’s best pleasures are life’s simplest pleasures.
Handling your PR crisis
By
Elizabeth Newman
Jan 31, 2012
A few months ago, I called up a nursing facility that was embroiled in a legal snafu. I’m not sure I was able to utter an audible response to its marketing representative since I was busy hitting...
A survey system that works?
By
John O'Connor
Jan 30, 2012
All sides generally agree that the current nursing home survey system is flawed. But there’s hardly consensus on how best to fix it. Here’s something worth considering.