There’s a feel-good national story that debuted last week around how emergency responders helped an 81-year-old man. Wonderful people came to his aid. But why did it have to come to this?
When numbers are drawn out by healthcare auditors and red flags wave
By
Elizabeth Newman
Feb 20, 2014
The takeaway in a story last week about extrapolation and Medicare overpayments is, natch, how meticulous providers should be when filing claims — and to understand how individual claim problems can...
Holacracy: An idea for long-term care?
By
Elizabeth Newman
Jan 09, 2014
As a fan of titles, rules, and hierarchy (I would have made an excellent British subject), I greeted news of Zappo’s new “holacracy,” with a measure of fascination and horror.
Long-term care lessons from a jerk
By
John O'Connor
Mar 02, 2012
Walter Isaacson’s biography of Steve Jobs has become required reading for many business managers who want to learn more about the man who built Apple. Jobs was brilliant but it can’t be refuted...
The toughest pests to manage – and how to manage them
By
Ron Harrison, Ph.D.
Sep 23, 2016
Working together, you can help ensure your facility stays clean and clear of filthy pests.
Why LTC organizations should conduct end-of-life planning conversations
By
Kerry Shannon
Apr 07, 2014
Advance end-of-life planning can spare patients unwanted, aggressive treatments and it can help physicians calibrate care in more reasonable manner.
Staying on the right side of compliance
By
Elizabeth Newman
Oct 09, 2015
In the 403-page Centers for Medicare & Medicaid Services proposed rule, there has been a lot of discussion around arbitration, quality and education. But buried within also are new regulations around compliance...
CMS requirement for Legionnaires’ disease control in LTC
By
Dave Bush
Oct 02, 2017
Nineteen percent of all Legionnaires’ disease (LD) outbreaks are LTC related.
Welcome to the community, social media
By
Adam Gomes
Aug 08, 2014
Make sure staff, family and friends interact on social media. Have family and friends write reviews about their experience. Upload pictures and videos from events and make sure everyone knows about activities...
Sorting out the antipsychotic quality measures
By
Steven Littlehale
Mar 05, 2013
While antipsychotic measurements can vary, providers must carefully and thoroughly examine all antipsychotic medication use in their facility.