Providing care to individuals with dementia can be a daunting, yet rewarding experience for caregivers in long term care communities.
Delivering good customer service in long-term care
By
Melissa Estevez
Oct 05, 2015
Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively...
America should talk about chronic pain
By
Penney Cowan
Oct 02, 2015
The America Starts Talking campaign is designed to provide information about naloxone, a potentially lifesaving medication that can be used in an opioid emergency.
Are we focused on the right partnerships?
By
Prentice Lipsey
Oct 01, 2015
As long-term care operators, we are constantly jockeying to become preferred providers for tertiary hospital’s post acute care networks.
Understanding Medicaid reimbursement
Sep 30, 2015
As more states adopt the managed care model, as well as take advantage of the changes to health care brought about by the Affordable Care Act, we can expect significant changes in the years to come.
A fresh take on community outreach
By
Betsie Sassen
Sep 23, 2015
At Mather LifeWays, we’ve pioneered five unique, replicable channels in which effective outreach can be done:
Developing personal and organizational skills of resilience
By
Martie Moore
Sep 21, 2015
Developing resilient leadership traits is not something that just happens. Conscious effort must be made to build and maintain resilient skill sets as part of a leader’s toolbox. The same can be...
False Claims Act liability for poor quality of care
By
Jason R. Edgecombe and Ted Lotchin
Sep 14, 2015
Not surprisingly, different federal courts have staked out different positions on the standard for liability under a worthless services complaint.
The Maturity Continuum in QAPI
By
Tara Roberts
Sep 11, 2015
How could I improve upon what I feel is a very strong and effective method of teaching and achieving successful skin and wound care programs?
Be proactive with new CMS regulations
Sep 04, 2015
If you wait to only react to the process, you will have to bite off more than you can chew when the deadlines come.