Sounding off on personal care alarms: Enough already
By
Jacqueline Vance, RNC, CDONA/LTC
Mar 18, 2014
We all know how technology is supposed to help us. And for the most part, it does. But sometimes, too much of something isn’t a good thing. I’m talking about personal care alarms. While they...
A concept worth exploring: using clinical data to develop a marketing campaign
By
Steven Littlehale
Jun 24, 2009
Information is readily available, so why not use it to your advantage? Developing a marketing strategy based on clinical evidence from your skilled nursing facility could prove invaluable in attracting...
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
Moneyball in LTC – Do you know your numbers?
By
Neil Hefta
Dec 27, 2018
I challenge you to find your Moneyball questions as a hiring manager to create your best employee lineup. As a candidate wanting to get that game winning hit and landing that dream job, review your professional...
F-Tag in focus: F-332 and F-Tag 333
By
Sonja Quale
Sep 20, 2016
A “significant medication error” means one which causes the resident discomfort or jeopardizes his or her health and safety.
Overcoming the barriers to technology in long-term care
By
Elizabeth Newman
Mar 27, 2014
It’s no secret that long-term care has been behind the curve when it comes to technology adoption. We keep telling people to invest, and providers respond that there is no money. But it’s a...
Let’s hope this flu remedy goes viral
By
James M. Berklan
Jan 10, 2013
Some people might dream of owning a professional football or baseball team. Right now, I’m wishing I owned a nursing home. Then I could immediately fire all the people who deserved it.
My high-sodium epiphany
By
Gary Tetz
Jun 27, 2019
In long-term care, we deal with the unexpected all the time. Many of the people we serve are there because something unanticipated happened, crashing into their lives like a no-warning tsunami — or a...
Caregiver absenteeism and its economic burden
By
Matthew Gallardo
Feb 11, 2019
“There are only four kinds of people in the world: those who have been caregivers, those who are currently caregivers, those who will be caregivers, and those who will need caregivers.” – Former...
CMS issues final rule on requirements of participation for nursing homes
By
Daniel Sternthal
Nov 04, 2016
At the end of September, CMS published the final rule revising the health and safety standards that long-term care facilities must meet to participate in the Medicare and Medicaid programs.