Culture Change: A tag-line for yesterday’s LTC improvements?
By
Joe DiMinico
Jun 09, 2016
I am certain many recognize the term “culture change” from a myriad of resources available within the long-term care professional community.
Problems with the CLASS Act
By
Stephen A. Moses
Oct 23, 2009
The Kaiser Family Foundation recently held a briefing on the much-touted CLASS Act. There was much praise to go around. I heartily disagreed with most of it.
Here’s your sign: Don’t grow up, it is a trap
By
Martie Moore
May 06, 2022
One of my best-loved activities is to poke around in small town shops. The other day, I announced to my favorite person that a road trip was in order. That led us grabbing our road trip snacks and setting...
2016: Taking stock so far
Apr 15, 2016
We are playing a bigger role in helping shift the view from seniors requiring treatment of an illness to that of a life lived that is full of exercise, activities and whole-person wellness.
Lower the risk and deter elopement
By
Betty Norman
Feb 10, 2017
The single most cited F-tag in a Centers for Medicare & Medicaid Services survey is F-323 in regards to resident safety and supervision.
How ACOs should work
By
Ben Forrest
Jul 03, 2019
Simply put, an ACO is a network of doctors and hospitals that shares both medical and financial responsibility of each patient in that particular ACO. The ultimate goal of an ACO is to coordinate care...
Beyond pillow mints: The hard work of extraordinary customer service
By
Gale Morgan
Mar 17, 2016
From fast food emporiums to small plumbing companies to my favorite online stationary store, any customer-facing business today should be hyper-aware of providing good customer service in order to succeed.
Back to before census
By
Steven Littlehale
Dec 10, 2021
One of my favorite lyrics from the musical “Ragtime” is “We can never go back to before.” The character Mother sings about no longer being a slave to societal expectations; she is confident, moving...
Challenging gender stereotypes benefits everyone
By
Holona LeAnne Ochs
Jan 18, 2019
Many institutions, including those in healthcare, restrict the agency of women as they tend to occupy roles with less power and tend to be more harshly judged for the same behaviors.
Navigating payment reform
By
Todd McQueston and Donna Hendricksen Fiala
Jul 27, 2015
Improving quality is the key to surviving payment reform. Here are six ways LTC providers can boost their quality.