Successful new ancillary service for long-term care operators? No, a bad trick
By
James M. Berklan
Feb 01, 2013
It is no secret that long-term care operators and other senior care providers love a good, money-making ancillary service to take care of their residents and firm up the bottom line. That’s one reason...
Disgraced
By
Liza Berger
Mar 13, 2008
If you are a news junkie you likely are feeding your habit this week with the scandal surrounding former New York Gov. Eliot Spitzer. Spitzer, most of the Western world likely knows, resigned Wednesday...
Painting and opera lessen agitation in resident
By
Jack York
Jun 06, 2016
On our journey last month in McKnight’s, we were introduced to a pilot from Brookdale.
The case for social media — and keeping control
By
James M. Berklan
Oct 10, 2018
Using the likes of Facebook, Twitter, et. al. is about creating and controlling your own message. It’s about time more providers discovered this.
What a year it was for nursing homes!
By
Liza Berger
Dec 29, 2010
It’s too bad that 2010 should end with a damning report about Medicare overbilling. It’s not exactly the best way for nursing home providers to greet the new year.
The Girl Scout Law, a gem for the ages
By
Mary Gustafson
Mar 15, 2012
I suspect there’s one task that unites us all: ordering, distributing and systematically demolishing a box (or two, or three …) of Girl Scout cookies.
Accept and connect
By
Gary Tetz
Sep 22, 2016
Thanks to the inadvertent generosity of Starbucks, I didn’t have to climb a mountain in my bare feet or learn to speak Tibetan to discover the secret of peace and happiness. It was delivered personally...
The power of the viral post
By
Aug 09, 2016
For as tricky as the medium of online reviews can be for the consumer, they must be even trickier to navigate for the business owner on the receiving end. Especially when a scathing review goes viral....
25 years later, this plague is still among us
By
James M. Berklan
Apr 07, 2016
Somewhere Dr. Bill must have been smiling. That was my conclusion when I read a recent dazzling article from Pulitzer Prize winner Amy Ellis Nutt.
Cloudy with chance of flu
By
Jan 19, 2016
For many parts of the United States, this winter has been a weird one — if you can call it a winter at all. Consider it a bonus if you’re a long-term care provider.