Are you a people-focused manager?
Continuing our employee engagement series, this month we focus on the second attribute of an engaging culture: people-focused managers.
Seniors remain confused about the shingles vaccine
This year the shingles vaccine (trade name: Zostavax) turns 10
Patient identifier systems need to move beyond the name game
When I became engaged to my wonderful husband, I spent a fair amount of time debating what to do with my last name. There were philosophical discussions around feminism, identity and what it means to be...
Lessons from an orphan
It’s a disquieting visual I can’t quite get out of my mind — a single hiking boot hanging from a trail sign. Even you, a crisis-tested long-term care professional, might feel surprised and...
The key business principle always applies, even with death
No matter how you slice whatever you do for a living, you are employed to provide one thing: good customer service. Knowing what your “customer” wants and needs, and then getting it to him...
Four digital marketing strategies every nursing home must use
Your nursing home doesn’t even show up in a Google search.
The emerging role of the citizen in healthcare reform
As with other social movements – think about civil rights related to disability or race – change requires the engagement of those involved in it
Independence Day — for all
Yes, July 4th is right around the corner. Time to think of backyard barbecues, fireworks, blockbuster movies and … §483.25 — Quality of Care.
Towns joins Guardian Pharmacy
Doug Towns has joined Guardian Pharmacy as its vice president and general counsel.
Communication lessons from Yoda
What can long-term care professionals learn from Yoda from “Star Wars”? On the surface, probably not a lot — unless you ask Stacey Starling, Ph.D.
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