The dignity of risk starts with knowing residents holistically
By
Charles de Vilmorin
Dec 21, 2023
Balancing person-centeredness with risk is an ongoing challenge for activities professionals and others in long-term care and senior living. One key to addressing this challenge is to integrate our residents’...
The market’s mood? In a word, moody.
By
John O'Connor
Sep 01, 2023
When we launched the McKnight’s Mood of the Market surveys four years ago, the goal was to find out how long-term care providers truly felt about their daily roles.
This is the business we’ve chosen
By
John O'Connor
Jul 23, 2023
McKnight’s has been reporting on long-term care since 1980, and unapologetically “telling it like it is” just as long.
Go get your audience (before Kanye West does)
By
Oct 13, 2015
When you ask seniors for their take on twerking, Kanye West and social media, you’re bound to get some colorful answers.
Technology troubles hitting close
By
Sep 07, 2015
We like to assume that healthcare workers are a trustworthy bunch, especially when they’re entrusted with caring for people’s’ loved ones. But manipulation of data, from patients’...
Shamelessly invoice at your own risk
By
John O'Connor
Mar 22, 2013
Here’s the good news for providers: new analytics are making it possible to understand and bill your care in ways that would have been impossible just a few years ago. Here’s the bad news:...
The key business principle always applies, even with death
By
James M. Berklan
Jun 30, 2016
No matter how you slice whatever you do for a living, you are employed to provide one thing: good customer service. Knowing what your “customer” wants and needs, and then getting it to him...
Celebrating a facility’s history
By
Elizabeth Newman
Dec 04, 2015
As we look toward the end of 2015, it’s worthwhile to remember the history of nursing homes that have withstood more than a century of immeasurable changes.
How a skilled nursing organization mitigated COVID-19 supply chain risk
By
Kim Salmon
Brad Mariam
Mar 09, 2021
Occasional hurricanes, Nor’easters and infectious diseases are just a few of the situations that have kicked disaster response into high gear for SALMON Health & Retirement, a senior living community...
Larry Minnix’s next act: Best-selling author
By
James M. Berklan
Oct 24, 2018
Larry Minnix has always been one of the best writers around. And he’s not even a writer by trade, we professionals have always agonized with jealous