When postponing a birthday party and a small child is involved, it can be an excruciating delay. But when the celebrant is turning 112 years old, a postponement can be downright risky. Yet postpone is...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
A perfect time to learn what is truly expected of providers
By
James M. Berklan
Sep 04, 2019
I fear that we may be in the midst of a damaging cycle driven by unrealistic expectations, and Hurricane Dorian is going to show us why.
Playground powerbrokers
By
James M. Berklan
Mar 02, 2010
As a kid, you never wanted to tick off a certain smart-aleck guy from the neighborhood at game time. Not because he was a great player. The truth is he was only average in most sports. But because his...
Workers, get your flu shots
By
Liza Berger
Sep 01, 2009
This week, an infection control group issued a new, more urgent message about employee vaccinations: Facilities should require flu vaccinations for workers with direct contact with patients. And employees...
Cannabidiol for seniors? Maybe.
By
Elizabeth Newman
Jun 27, 2019
I’ve tended to raise an eyebrow when both vendors and people I know have touted the benefits of CBD (Cannabidiol) products.
Coastal nursing homes prepare for Isaac
By
Elizabeth Newman
Aug 28, 2012
LuMarie Polivka-West’s voice sounds like it was run over by a lawn mower.
Is long-term care evolving or devolving?
By
John O'Connor
Jun 09, 2024
With the midyear mark rapidly approaching, this might be a good time to consider the current state of long-term care.
LTC truths you just can’t ignore
By
James M. Berklan
Nov 07, 2018
I bring you some of the striking tidbits from frantically filed notes on the road that might or might not have already seen the light of day. Some of this is just too good not to share, or share again.
Regular caregiving burdens multiplied by coronavirus: Bring in the saints
By
James M. Berklan
Mar 12, 2020
It seems like a fragile house of cards could come down at almost any unlucky location where the invisible menace decides to reveal itself.