Care coordination and real-time communication close gaps in care
By
Tim Carey
Feb 19, 2019
Elderly patients are a complex population, which means care transitions and the way patients experience them must be seamless.
Omni-channel communication elevates quality of care
By
Dan Ablett
Nov 19, 2020
Omni-channel, automated digital communication technology has the potential to improve health outcomes and lower costs across almost every sector of the long-term care industry. Skilled nursing homes,...
Simple solves for complex problems
By
Shawn Scott
Oct 03, 2018
We strive to help providers more consistently and efficiently to help drive quality care, lower costs and improve organizational performance.
ROP Phase 3 Requirements: What you need to know
By
Corinne Epton, MA, MHA, CHC
Amanda Thornton, RN, MSN
Jan 09, 2020
On Nov. 28, 2019, Phase Three of the Centers for Medicare & Medicaid Services’ (CMS’) Final Requirements of Participation (ROP) for long-term care facilities went into effect. By failing to comply...
Meeting demand with treat-in-place strategies
By
Eric Grunden
Jan 25, 2022
Care delivery models must change. Telehealth, remote care collaboration and interoperability support treat-in-place strategies.
Tapping genetic information to support medication management and resident health
By
Houda Hachad
Oct 27, 2022
Medication management has long been a top focus for long-term care organizations, given the challenges related to comorbidities and polypharmacy that residents often face. Studies show that the overwhelming...
Understanding revisions to 5-Star
By
Thomas Martin
May 13, 2019
The best way for SNFs that have lost stars to bounce back is to identify and work on the measures where they are weakest and take more ownership of their data stories.
What matters most to your residents
By
Katherine Abbott, Ph.D., MGS, FGSA
Charles de Vilmorin
Aug 15, 2022
Does it feel like in the era of COVID and constant staffing issues, you can’t possibly individualize care for your residents/clients? Does it feel like if you asked about resident/client preferences,...
Scale up technology to lower total costs
By
Scott Magers
Nov 07, 2019
When considering technology investments, focus on these three points to yield value from an operational and clinical perspective: productivity, profitability and customer value. In previous posts in this...
When it comes to staff, sweat the little things
By
Thomas Millay
Jun 10, 2021
The COVID-19 pandemic has brought to light many challenges for long-term care providers, but staffing retention continues to remain a top challenge for most organizations. With turnover rates nearing 50%,...