McKnight’s welcomes 19 into Women of Distinction Hall of Honor … Extended survey delays threaten providers … CDC releases clinician education on updated COVID-19 vaccine guidance for post-mAB therapy...
2022 Outlook: Time for providers to write their own story
By
James M. Berklan
Dec 17, 2021
If you’re a provider leader and you’ve ever wished you could have influenced a news story, this is for you. If you simply want to make sure good info gets to the rest of the profession, this is for...
Ask the Payment Expert about … how the survey process has changed
By
Patricia Boyer
Apr 08, 2018
Has the new survey process really changed much?
CMS: Only fully vaccinated surveyors should be part of onsite survey teams
By
Danielle Brown
Jan 26, 2022
Surveyors who are not fully vaccinated and don’t have a COVID-19 vaccine exemption should not participate as part of the onsite survey team when inspecting certified providers, according to the Centers...
60 Seconds with…
Aug 01, 2008
John Schnelle, Ph.D. Professor of Medicine Vanderbilt University
How to do it… Satisfaction surveys
By
Haymarket Media
Nov 08, 2006
The very fact that measuring resident – and employee – satisfaction levels has become an issue in long-term care is a sign of vast progress, experts point out. Now, however, the challenge is to get...
Sales management survey underway
Sep 23, 2008
The Center for Applied Sales Research recently launched a survey that examines effective sales practices in the senior living field. The survey’s goal is to help managers improve the quality of their...
National standardized surveys in the works
By
James M. Berklan
Jan 04, 2016
The General Accountability Office typically features excellent researchers and writers. But it seems they might have “buried the lead,” as we say in the journalism business, with their latest...
Embrace Immediate Jeopardy triggers as quality assessment tool, experts say
By
McKnight's Staff
Oct 10, 2012
While state surveyors vary in what they consider Immediate Jeopardy for long-term care residents, operators can use government guidelines to work on their quality assurance plans, experts advised Tuesday.