“You take this job too personal.” As an inexperienced CEO at the time, I was offended by this comment from a resident. Over the years, however, I’ve started to embrace it.
How does your leadership team lead?
By
Nancy Anderson, RN, MA
Apr 27, 2018
Consider this truism: Your facility outcomes will never outperform the effectiveness of how your leadership team leads.
Leadership conversations
By
Julie Thorson
Jan 31, 2018
When you have team members committed to growing and learning more as leaders … leadership conversations have to happen. Here are some resources and ideas about them.
Swap resolutions for expectations
By
Julie Thorson
Jan 04, 2018
Consider this time of the year as a time to make your expectations clear. Make your expectations clear for your teams but also include leadership expectations for yourself. Leadership expectations are...
Do the (most) right thing
By
Julie Thorson
Oct 12, 2017
As a leader, you should do the right thing, and if you don’t know the right thing to do, do what you feel is most right. Stop overthinking it.
At the end of the day
By
Julie Thorson
Jun 22, 2017
All anyone expects you to do is show up, be your best possible you, and come back tomorrow and do it all over again.
Leadership lessons from cleaning ladies
By
Joseph DeMattos Jr.
Jun 19, 2017
Effective leaders leave powerful clues.
What isn’t being said
By
Julie Thorson
Mar 02, 2017
Disclaimer: This is not scientific. I can, however, tell you I believe this notion to be true based on the hundreds of leadership conversations I’ve had, or haven’t had.
Trust before truth
By
Julie Thorson
Jan 05, 2017
The people you trust the most, hopefully, are the ones that can lay the heaviest of truths on you. In other words, they can point out your weaknesses in a way you will respond to. Sure, it might hurt,...
Historic effort underway to build future generation of aging services leaders
By
James M. Berklan
Dec 21, 2016
Federal lawmakers often seem to look down on aging care professionals, but it might not be long before they’re looking up to them to learn how to get things done.