McKnight’s Online Expo: ‘Virtual’ success is reality
By
James M. Berklan
Feb 04, 2016
Think back to when you were 10 years old. You still had a big future ahead of you, but you had already seen a lot, you were on a roll and, wow, were you full of energy!
National standardized surveys in the works
By
James M. Berklan
Jan 04, 2016
The General Accountability Office typically features excellent researchers and writers. But it seems they might have “buried the lead,” as we say in the journalism business, with their latest...
Secrets to motivating staff as easy as 1-2-3
By
James M. Berklan
Dec 04, 2015
Best-selling author Daniel Pink laid it on the line at the recent LeadingAge annual meeting to vividly illustrate why simple “if-then” reward scenarios — which are suitable for basic tasks...
4th Tech Awards program a perfect chance to thrive
By
James M. Berklan
Jun 05, 2015
I’ve learned after many years of covering long-term care that certain things are sure to arouse providers’ anger — over-regulation, under-payment and reckless media accounts among them.
Not the ideal vision for taking care of business
By
James M. Berklan
May 08, 2015
Never mind the mantras about the long-term care profession being “high touch.” The focus has been hijacked and it appears most providers are now consumed by documentation.
Editor’s desk: Stars losing their luster for ‘punished’ providers
By
James M. Berklan
Apr 06, 2015
One gets the feeling that federal regulators, no matter how proper the official talk went, took a bit of pleasure in sending a message to providers when recently rebasing their star ratings.
Strength in unity is their prescribed motto, hope
By
James M. Berklan
Feb 01, 2015
Growing up, we had a saying when we wanted to cross a busy street but couldn’t catch a break from drivers. “C’mon,” one of us would gamely yell, while pulling the others onto the...
ACO rule polishing could mean good things ahead
By
James M. Berklan
Jan 01, 2015
Federal health officials have signaled that they are intent on getting this accountable care organization thing right.
Does Genworth’s news mean it’s time to flee?
By
James M. Berklan
Dec 01, 2014
There is a memorable scene in the movie “Forrest Gump” when Lt. Dan chews out the well-intentioned title soldier for saluting him while the enemy is likely watching. The implication is that...
Making a quality bet on ACOs a risky proposition
By
James M. Berklan
Nov 01, 2014
If there’s anything that’s become clear about this ACO business lately, it’s that it’s not going to be as simple as A-B-C.