Improving referral and intake management at Sept. 19 webinar
By
James M. Berklan
Sep 05, 2019
Real-world advice on how long-term care operators can improve referral and intake management will be the topic of a Sept. 19 McKnight’s webinar.
What Chipotle can teach long-term care
By
Tim Mullaney
Apr 15, 2014
I love Chipotle. What makes the burrito purveyor so great? The real secret might be how it grooms and retains its managers — it’s an approach long-term care leaders might do well to study.
Benefits of acknowledging success
By
Eleanor Feldman Barbera, Ph.D.
Apr 09, 2019
Dealing with extensive regulations, reimbursement challenges, elaborate documentation requirements and a punitive environment can erode the joy of helping elders. Acclamation for accomplishments, on the...
Be critical to be better: Tough questions can shape tomorrow’s nursing home leaders
Aug 08, 2023
Empathy. Critical thinking skills. People management techniques that reduce friction with fellow employees. These are the kinds of soft skills that American Senior Communities is looking to strengthen...
A ‘Signing Day’ I’d like to see on every campus
By
James M. Berklan
Feb 12, 2020
Let’s celebrate students in a new way more often.
A chance to make your staff very, very happy
By
John O'Connor
May 06, 2013
It’s your turn to risk having an excited staff. Starting today, the second annual McKnight’s Excellence In Technology Awards program is officially underway.
Non-virtual anti-reality, please
By
Gary Tetz
Feb 23, 2017
I won’t be taking up virtual reality advocacy anytime soon, but it has nothing to do with vertigo or motion sickness. I’m simply not actively seeking additional reality in my life.
Latest Medicare fraud allegations just an appetizer
By
John O'Connor
May 10, 2013
As we’ve been predicting here for some time, allegations of mismanaged therapy care are starting to land nursing homes in some seriously hot water.
Things I Think: Fall leads to a rebirth
By
Gary Tetz
Dec 05, 2018
For many of us, the transition from spring to fall brings melancholy and thinly-veiled fear — in life and in long-term care.
Tickle me, Earmo
By
Gary Tetz
Sep 19, 2019
Resist the urge to rush outside and attach jumper cables to your earlobes — for now.