Personal phone technology is creating headaches for long-term care facilities, as a few dumb staff with the judgment and moral clarity of hamsters continue to ruin it for the rest of us.
Editor’s Desk: Everyone wins when you think of it this way
By
James M. Berklan
Nov 14, 2019
In our business, you know you’re doing something right when the “What about me?” implications start emerging.
Nomophobia threat
By
Gary Tetz
Aug 01, 2013
They say confession is good for the soul, so here goes. I’m having an affair — with my smartphone. What started with a few innocent conversations and some harmless texting quickly became an obsession,...
Things I think: Windmills of change
By
Gary Tetz
Dec 02, 2012
I’ve driven up and down Oregon’s Columbia River Gorge roughly 486 times, give or take a thousand, for the past three decades.
Raging against reality
By
Gary Tetz
Mar 02, 2020
If I needed an object lesson in why seniors, long-term care providers and actually, all humans, seem to have such difficulty facing the inevitability of change, I got it recently — in the men’s wear...
Reader poll: What do you do to convince residents they’ve picked the right place?
Apr 08, 2018
“We have our own vision, combining hospitality and clinical touches for the highest customer satisfaction. We put cut flowers in every room. We make sure that we respond to them in a timely way and meet...
Shutting out the noise
By
Gary Tetz
Aug 06, 2016
As an occasionally obsessive hiker navigating the meandering trail of my existence, I’m constantly rediscovering it’s a metaphor for everything — from life in general to long-term care.
Reader poll: What do you see as the future of long-term care?
Feb 08, 2018
“From a service delivery perspective, providers will need to challenge themselves to evolve towards a care model that embraces personal choice, technology, person-centered care, integration across the...
Reader Poll: What do you recommend for getting through the tough times?
Oct 18, 2019
“Resilience. Resilience helps you deal with change and maintain a certain level of optimism. It keeps you grounded in reality. We all have tough times. We have to focus on what it will look like on the...
Reader poll: How do you make your employees feel valued?
Jan 08, 2018
“In May, every week we do an event. We have a lake, so on one of those Saturdays the residents will help us so the employees and their families can go fishing. Residents just do little things like go...