While long-term care facilities might not be able to gather information easily from sham residents, SNF leaders who want to illuminate the important, human details behind dry customer service statistics...
How to keep working in LTC (when you’re not sure how much more you can take)
By
Eleanor Feldman Barbera, Ph.D.
Aug 31, 2021
When I speak to long-term care groups, whether to those in leadership positions or to direct care staff, it’s clear that virtually all the audience members have been drawn to the industry because of...
Super-utilizers: LTC has them too
By
Eleanor Feldman Barbera, Ph.D.
Jul 05, 2016
Reducing the costs of long-term care “super-utilizers” first requires recognizing them as such. Then proceed carefully, and with an investigative eye, to increase the likelihood of successfully...
How to support depressed workers and reduce absenteeism
By
Eleanor Feldman Barbera, Ph.D.
Sep 11, 2018
As a consulting psychologist, my official job is to provide psychological services to the residents of the nursing homes in which I work. Occasionally, though, I’m asked by a department head to informally...
From abysmal to mediocre: Encouraging hand hygiene
By
Eleanor Feldman Barbera, Ph.D.
Jun 21, 2016
I’ve become more diligent over the years (read: paranoid) about making an effort to sanitize my hands as I move from room to room. But I wonder about those whose roles in long-term care don’t...
Why long-term care needs psychology treatment
By
Eleanor Feldman Barbera, Ph.D.
Jun 30, 2020
Returning soul to long-term care, as the system needs, should include the expansion of psychology services.
Seeing the ‘invisible patient’ in LTC
By
Eleanor Feldman Barbera, Ph.D.
Dec 11, 2014
Jane Gross’ recent post ‘Seeing the Invisible Patient’ in the “New Old Age” blog of the New York Times discusses how professionals often ignore the needs of caregivers of...
Protecting residents of nursing homes from pandemics
By
Eleanor Feldman Barbera, Ph.D.
Jul 14, 2020
“We can’t worry about keeping the virus out [of nursing homes], we have to figure out how to live with it.” It’s a sobering comment that rings true to me.
The ‘single’ boom: problems and solutions for long-term care
By
Eleanor Feldman Barbera, Ph.D.
Apr 27, 2012
Demographic trends suggest we need to prepare for increasing numbers of residents without close relatives. Here are four ways we can expect this shift to impact our residents, and suggestions for how we...
Opening the door for ombudsmen
By
Eleanor Feldman Barbera, Ph.D.
May 09, 2017
I can imagine from an administrator’s point of view that an unexpected interruption from an ombudsman complaining about problems is not exactly a welcome visit, but perhaps there’s a way to...