The Internet has given consumers a voice. Sharing with one another online, they visit and revisit online sources when making decisions. The places where their searches intersect with information they want...
Paris Hilton, supermarket tabloids … and the National Labor Relations Board
By
Woodruff Imberman
Oct 11, 2011
As we predicted in “Labor Pains: Craig Becker’s Troubling Prescription for Long-Term Care Facilities,” in a January 2011 posting at mcknights.com, the National Labor Relations Board is...
Return the reporter’s phone call, or pay the price
By
Linda Arters
Mar 11, 2013
News alert to all decision makers in the long term care industry: Prepare to communicate during a crisis BEFORE a crisis communicates for you.
What 2021 has in store on the legal front
By
Neville M. Bilimoria
Jan 20, 2021
Everyone has been celebrating that 2020 is over, and who can blame them? Yet, I can’t help think the legal issues facing long term care in 2020 won’t necessarily go away in 2021. Some of the lingering...
How do we know if we know what we don’t know?
By
Steven Levenson
Sep 08, 2023
The amount of knowledge and skill involved in complying with the OBRA regulations is monumental. Every topic, from pressure injury prevention to behavior management, has many tec hnical details and clinical...
March, the summer solstice, and social determinants of health
By
Joel VanEaton
Mar 21, 2023
Daylight-saving time is finally here! I look forward to the day in March that it arrives starting June 21 every year. What’s June 21 you ask? Why, it’s the summer solstice. The summer solstice is...
Oh where, oh where have the annual surveys gone?
By
Jessica Curtis
Jul 16, 2021
During the height of the pandemic, annual surveys of skilled nursing facilities understandably skidded to a stop. Flash forward to August 2020, when the Centers for Medicare & Medicaid Services directed...
Eastern vs. Western standards of practice
By
Shelly Mesure, MS, OTR/L
Jun 26, 2012
The theory of improving function in China is overshadowed by the focus on comfort, reducing pain, and providing as much rest as possible. From a cultural standpoint, the family dynamics are very different...
Secret shoppers in LTC
By
Eleanor Feldman Barbera, Ph.D.
Jul 30, 2019
While long-term care facilities might not be able to gather information easily from sham residents, SNF leaders who want to illuminate the important, human details behind dry customer service statistics...
Minimum staffing requirement: Thank you?
By
Joe Xanthopoulos
Apr 14, 2023
“The only way to assure there is enough staff in a skilled nursing facility is to implement a minimum staffing requirement.” When you hear or read statements like this from a member of Congress, a...