When postponing a birthday party and a small child is involved, it can be an excruciating delay. But when the celebrant is turning 112 years old, a postponement can be downright risky. Yet postpone is...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
Making your community experience magical
By
Charles de Vilmorin
Jun 10, 2024
The long-term care and senior living experience has the potential to feel magical, and a number of Disney principles and practices can maximize efficiency, quality, and joy among residents and staff alike. ...
A perfect time to learn what is truly expected of providers
By
James M. Berklan
Sep 04, 2019
I fear that we may be in the midst of a damaging cycle driven by unrealistic expectations, and Hurricane Dorian is going to show us why.
Emergency preparedness: More than an act of paperwork
Jul 31, 2017
My phone rang and the voice said, “We are activating our incident command center.” I asked, “Is this a drill?” The voice in a solid tone replied, “This is not a drill.”
Playground powerbrokers
By
James M. Berklan
Mar 02, 2010
As a kid, you never wanted to tick off a certain smart-aleck guy from the neighborhood at game time. Not because he was a great player. The truth is he was only average in most sports. But because his...
Workers, get your flu shots
By
Liza Berger
Sep 01, 2009
This week, an infection control group issued a new, more urgent message about employee vaccinations: Facilities should require flu vaccinations for workers with direct contact with patients. And employees...
New wave of flu cases, COVID-19 hospitalizations hits U.S., impacting seniors
By
Alicia Lasek
Dec 06, 2022
Flu activity was the highest in a decade last week and hospitalizations for three respiratory viruses are straining healthcare systems, CDC Director Rochelle Walensky said on Monday.
Financing to help Florida’s SNFs meet power requirements
By
Kate Wesner
Jun 13, 2018
Revered for its year-round warm temperatures and relaxing lifestyle, Florida is home to the largest population of aging and elderly Americans who retire to the Sunshine State. However, Florida is also...
Way too mathematically challenged
By
Jacqueline Vance, RNC, CDONA/LTC
May 01, 2018
Nursing shortages are nothing new, and they’re going to get worse. So why haven’t we adopted solutions that other countries have already? There ARE ways to get around this.