Supreme Court’s message to long-term care operators: You’re not worthy
By
John O'Connor
Jul 11, 2014
It has been said that we are the residue of our choices. If that’s true, what should we make of the Supreme Court these days?
How to document for rehabilitation work objectively
By
Shelly Mesure, MS, OTR/L
Jun 04, 2013
As the scrutiny continues to increase on rehabilitation documentation, finding ways to document objectively has become a major focus for just about everyone involved.
Don’t like the new ratings system? Welcome to our world
By
John O'Connor
Jun 19, 2017
The content in the angry letter sounded all-too familiar. “Flawed methodology” and “substantive errors” in CMS’s “chosen methodology.” Another nursing home organization...
The “last day” protocol
By
Eleanor Feldman Barbera, Ph.D.
Jun 06, 2017
I waited outside the room until the rehab therapists finished talking to Jim, who’d been admitted to the nursing home the night before.
Creating unity for positive change in nursing homes
By
Michelle Arnot
Nov 13, 2023
Federal regulators’ recently proposed rule on nursing home minimum staffing standards seems to have exacerbated the divisiveness among the various stakeholders in the aging services field. In an...
Turning on the lights for nursing home residents
By
Eric Smith
Aug 19, 2009
Many nursing home residents have difficulty switching on their over-the-bed lights. I have developed a solution that works–and I want to tell you more about it.
Does your facility’s customer service pass or fail? 5 ways to enhance your brand and reputation
By
Nancy Friedman
Apr 06, 2018
If your staff fails at customer service and are not helpful or knowledgeable or are unpleasant, your brand and reputation could be badly damaged. Never has this been more true than in our current Facebook,...
Three things you need to know about COVID-19
By
John O'Connor
Mar 22, 2020
We look to be heading into even more challenging times ahead. But we must look beyond them.
The Melting Pot
By
Shelly Mesure, MS, OTR/L
Oct 21, 2014
You might be thinking this is going to be about the intriguing restaurant chain The Melting Pot. While I do love fondue (especially the cheese and chocolate varieties), I want to look at something crucial...
When states get a golden goose, they usually feed it to the lions
Feb 21, 2014
As my dear mother used to say, it’s a rare cloud that doesn’t offer some kind of silver lining.