Even a fifth-grader knows a great thing when he sees it
By
James M. Berklan
Mar 26, 2021
J.C. Teeple was 25 years short of his goal to make it to 110, but he had hit the mark with just about everything else, I figure.
No longer the CMS boss, Verma sounds more like provider friend than foe
By
James M. Berklan
Nov 03, 2023
Dwell on the past too much at your own peril, but providers could be forgiven if Seema Verma had them fondly looking back Wednesday.
A message from the future president of the United States
By
James M. Berklan
Mar 09, 2016
Last week in this space, I solved our nation’s problems, and long-term care’s, all in one fell swoop. Since then, there have been more embarrassing debates among bickering candidates for president,...
Medicaid innovation will come from private sector
By
Elizabeth Newman
Jan 03, 2019
Most providers seem to shrug at the concept of actual Medicaid reform, and federal regulators’ actions give them little reason to do anything but that.
Regarding working, with help from Google
By
Elizabeth Newman
Aug 23, 2017
It’s worth checking out Google’s blog, “re: Work,” which shares tools and documents used by Google managers, all for free.
What were they thinking?
By
Dec 22, 2015
Whenever stories cross our radar involving nursing home staff posting inappropriate videos or photos of residents on social media, as they have frequently in recent months, one question is bound to follow:...
Handling your PR crisis
By
Elizabeth Newman
Jan 31, 2012
A few months ago, I called up a nursing facility that was embroiled in a legal snafu. I’m not sure I was able to utter an audible response to its marketing representative since I was busy hitting...
Stumped what to get her? This could be the perfect thing
By
James M. Berklan
Dec 04, 2020
I don’t care if your big year-end thing is Christmas, Hanukkah, Kwanzaa, New Year’s or Festivus. You have a unique opportunity to give a special gift to someone special to the field.
Shining a light on domestic violence within your staff
By
Nov 01, 2017
Domestic abuse can harm a workplace from the outside, with victims reporting higher rates of lost productivity, absenteeism and difficulty focusing on work due to their abuse. In nursing homes, domestic...
Agility, attracting millennials among top 2017 workforce trends
By
Elizabeth Newman
Apr 28, 2017
“You cannot make long-term successful change with people who are blocking it,” a long-term care workforce expert said Thursday. He’s, oh, so right, about this and other staffing challenges.