Time again for the most imaginative call-out excuse
By
Jacqueline Vance, RNC, CDONA/LTC
May 03, 2016
It’s time again for the nearly annual “most imaginative reason to call-out” blog. What is the most imaginative call-out you have ever received by somebody wanting to take a day off work?...
When understaffing becomes rationing
By
Lance Youles
Apr 22, 2016
No factor has a greater impact on the quality of a nursing home resident’s care and life than staffing levels, whether their outcomes are measured by moments in time (i.e., incidents & condition...
Anonyholics Anonymous
By
Gary Tetz
Apr 21, 2016
It’s about time someone is pushing back against all the vitriolic nonsense and baseless accusations people are willing to spew when they think no one will know who they are. Illinois lawmakers are...
Commanding respect from the disrespectful
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 19, 2016
I started my nursing career in a very busy teaching-hospital operating room. I loved the excitement, the anticipation of the surgeon’s needs. But what I didn’t love was the utter disrespect...
The big difference of small homes
By
Rebecca Priest
Apr 08, 2016
Within three years, I envision each of the Small Homes shopping for groceries at an actual store that exists right where my current office sits, with other amenities common to a neighborhood being built...
Clone this woman. Steal this idea.
By
Eleanor Feldman Barbera, Ph.D.
Mar 29, 2016
“Trudy’s here!” exclaimed the resident I’d been speaking with, excusing herself for a moment to exchange a few dollars for a bottle of lotion. “She buys me the things I can’t...
In love we trust
By
Gary Tetz
Mar 24, 2016
Selfless couples prove, beyond all reasonable doubt, that there’s still something alive on this planet that warrants our unreserved trust, intention and devotion.
Preserving the aging voice
By
Renee Kinder
Mar 21, 2016
Additionally, the voice as a muscle does have a “use it or lose it” component, therefore engagement on the caregiver end is essential to prevent muscle wasting of this structure often overlooked.
Beyond pillow mints: The hard work of extraordinary customer service
By
Gale Morgan
Mar 17, 2016
From fast food emporiums to small plumbing companies to my favorite online stationary store, any customer-facing business today should be hyper-aware of providing good customer service in order to succeed.
Spring up, down or sideways
By
Gary Tetz
Mar 10, 2016
Benjamin Franklin didn’t work in long-term care. Look it up. It’s a historical fact. If he had, his hair-brained daylight saving scheme never would have seen the light of day.